After estimate in early March, start date slated for June. AND OF COURSE it rained and rained until August when my pergola was finally able to be installed. Great communication from management in spite of some inexperienced part time help in the call center. I was VERY pleased with how the company made sure to have installation ready to go in between downpours! The new pergola not only looked beautiful, it was completely impervious to the visit by hurricane Florence. I would DEFINITELY use this company again!